Privacy policy

Introduction

This Privacy Policy explains how Buffalo Gears ("we", "us") collects, uses and protects your personal information when you visit or make a purchase from our store. We are committed to handling your data responsibly and in line with the General Data Protection Regulation (GDPR).

Who we are

Company name: Buffalo Gears
Address: 3 Kitson St, Leeds LS9 8PH, United Kingdom
Email: support@buffalo-gears.com

Information we collect

When you place an order or contact us, we may collect your name, email address, shipping and billing address, phone number, and order details. When you browse our store, we automatically receive standard technical information such as your IP address, browser type and the pages you view, through cookies and similar technologies.

How we use your information

We use your information to process and deliver your orders, to communicate with you about your order, to provide customer support, to improve our store and, where you have given consent, to send you marketing emails. You can unsubscribe from marketing at any time.

Payment security

All payments are processed through Shopify's secure, PCI-compliant checkout using SSL encryption. We never see or store your full card details ourselves.

Sharing your information

We only share your information with trusted service providers who help us run our store and fulfil your orders, such as our payment processor and delivery partners, and only to the extent needed to provide those services. We never sell your personal information.

Your rights

Under the GDPR you have the right to access, correct, or request deletion of your personal information, and to object to or restrict certain processing. To exercise these rights, email us at support@buffalo-gears.com.

Contact

For any privacy questions or requests, contact Buffalo Gears at support@buffalo-gears.com.